Frequently Asked Questions

The premium for your Payment Protection Insurance is calculated on the basis of your monthly credit repayment. The insurance premium is due together with your monthly repayment.

Calculation example:

• Monthly financing repayment
  CHF 400.00
• Payment Protection Insurance Premium
  CHF 31.31
• Monthly overall repayment
  CHF 431.31

It can be taken out any time – either on signing the credit agreement or at a later stage in combination with a current agreement.

We recommend you take out your Payment Protection Insurance together with your lease or credit agreement. However, you can also call us at a later date or visit one of our branches directly in order to get some advise.

You can report a claim directly to the service provider of Lighthouse General Insurance Company Limited, namely Genworth Financial, Bändliweg 20, 8064 Zürich, ph: +41 (0) 848 000 398. You will then be personally informed of the next steps.

Your repayments will be covered by the insurance company. For your current lease or credit agreement, all payments will be transferred to us.

Your Payment Protection Insurance can be terminated at the end of any month by providing a 30-day notice in writing for GE Money Bank.